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17 days ago
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Technical Services Manager


Amey PLC
Location: Northampton
Job type: Permanent
Category: Management Jobs
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The Opportunity

We have an exciting opportunity come available to come and join our team as technical services manager on our Northampton Schools PFI contract. You will lead and manage the Engineering and compliance team, own the hard services delivery, and put in place enhancements in line with good practice and legislative requirements. You need to input on the overall business plan for the Northampton Schools PFI contract, delivering total facilities management for hard services, for 5 secondary, 1 special needs and 37 primary schools in the city of Northampton.

Job title: Technical Services Manager

Location: Northampton

Hours Per Week: 40

Contract: Permanent

What will this role involve?

Strategy:

* Develop and shape the contract hard services delivery plan in line with regional working closely with the Account Manager and contract team

* Work with the Account Manager and account team to improve operational and financial performance on the account

* Deliver / improve upon hard service delivery in a cost-effective format

Financial / Operations:

* Manage the subcontract delivery working closely with the commercial manager to support savings on the P&L and balance sheet plan within the contract

* Complete ownership of the Compliance delivery in line with both legislative and company requirements.

* Work with the Account Manager and contract teams to develop, manage & deliver annual business objectives, plans and budgets

* Manage overall contract performance, with regular site visits to ensure the delivery model is being implemented with the engineering team.

* Provide the necessary data and interpret management information to monitor performance of the hard services delivery

* Ensure and improve the delivery of service excellence across the account through maximising efficiency and effectiveness.

* Ensure the account is a robust in terms of operational delivery

* Manage supply chain to deliver service excellence and account profitability

* Be accountable for health and safety culture within the hard services delivery model which ensures safe processes, procedures, and behaviours as well as continuous improvement through best practice activities

* Ensure efficient management of the contract’s resources; employees, fleet, suppliers and subcontractors

* Ensure that business imperatives are clearly communicated and understood throughout the contract and to others, as appropriate

Customer / Market:

* Responsible for specific client relationships (SPV, Authority, schools) with regular review of contract performance in hard service delivery, also own the close out of issues raised by SPV.

* Provide reports to demonstrate performance

* Support and implement a culture of customer centricity across all staff

* Inspire confidence within the Client and customer base to develop business opportunities

People / Organisation:

* Lead a team to deliver the contract agenda

* Provide dynamic leadership for a staff in your reporting line, motivating people from diverse backgrounds in multiple roles to deliver excellent service to our Client, customer, and end users

* Manage people, specifically 15 direct reports, providing them direction, development, guidance, and support whilst ensuring their performance is at or above the acceptable standard

* Support and reflect the ‘One Amey’ culture within the business

* Lead on succession planning for the contract and contribute to regional succession planning

* Ensure a culture of complete compliance

What are we looking for?

* Mechanical or Electrical Qualified to BTech or Degree

* Natural Gas or Fridge Gas qualified would be an advantage

* NEBOSH / IOSH managing safely

* Able to take and be accountable for decisions within the contract for hard services

* Customer Relationship Management

* Ability to understand and implement commercial contracts

* Environmental awareness for mangers

* Behavioural health and safety

* IT and Data analysis skills

* Delivers tangible financial performance in terms of hard services delivery showing good business/commercial acumen within a contract

* Has clear understanding of industry and market

* Demonstrates ability to implement and meet targets set by account manager

* Has proven ability to manage, develop and motivate teams

* Demonstrates well-developed communication, relationship management and influencing skills

* Delivered against a business plan/objective - including holding responsibility for the management of resources

* Managed a business improvement or change management project

* Experience of managing health and safety

* Able to demonstrate complete compliance across the contract

* Shows commitment to and upholds Amey values

* Able to implement and support a customer-centric approach

* Demonstrates the Amey behaviours and acts as a role model for the Account

* Visible felt leadership

What makes this role unique?

You will be responsible for improving and then maintaining the performance on a PFI contract delivering total facilities management for 43 schools in Northampton that has a further 15 years to run.

Why Amey?

We’re all originals here and our individuality is an asset. We have unique backgrounds and personalities, which means we all bring different ideas to the table. But we do have one thing in common: we all take personal pride in our public service. With every drop of water and spark of electricity we supply, with every bolt we tighten and with every guiding golden nugget of advice, we better manage the services that we all use and rely on every day, ensuring every household in Britain benefits from our work.

Amey is one of the top five support services suppliers in the UK. We employ 16,000 people, have a turnover of £2.1bn and a strong forward order-book. Every household in Britain benefits from the work we do. We maintain the UK’s road and rail infrastructure, keep schools safe and clean, manage the UK’s defence estate, safely escort prisoners and keep prisons and courts secure. We also collect and process waste, as well as deliver utilities services. All of this is underpinned by our leading consulting capabilities which uses engineering design and data analytics to better manage the services we all use and rely on.

As one of us, you can really be you because your individuality is an asset. You’re surrounded by a team of people who want you to grow and embrace new challenges. People who care about your job satisfaction as well as your wellbeing. There’ll be experiences as original as you are, in a career that can feel like many rolled into one. You’ll be stretched but always supported. Whether it’s working on the biggest bridge in the country, learning to get to grips with the latest technology, or just working with a great group of people every day, you’ll find what gets you out of bed in the morning at Amey.
The Opportunity

We have an exciting opportunity come available to come and join our team as technical services manager on our Northampton Schools PFI contract. You will lead and manage the Engineering and compliance team, own the hard services delivery, and put in place enhancements in line with good practice and legislative requirements. You need to input on the overall business plan for the Northampton Schools PFI contract, delivering total facilities management for hard services, for 5 secondary, 1 special needs and 37 primary schools in the city of Northampton.

Job title: Technical Services Manager

Location: Northampton

Hours Per Week: 40

Contract: Permanent

What will this role involve?

Strategy:

* Develop and shape the contract hard services delivery plan in line with regional working closely with the Account Manager and contract team

* Work with the Account Manager and account team to improve operational and financial performance on the account

* Deliver / improve upon hard service delivery in a cost-effective format

Financial / Operations:

* Manage the subcontract delivery working closely with the commercial manager to support savings on the P&L and balance sheet plan within the contract

* Complete ownership of the Compliance delivery in line with both legislative and company requirements.

* Work with the Account Manager and contract teams to develop, manage & deliver annual business objectives, plans and budgets

* Manage overall contract performance, with regular site visits to ensure the delivery model is being implemented with the engineering team.

* Provide the necessary data and interpret management information to monitor performance of the hard services delivery

* Ensure and improve the delivery of service excellence across the account through maximising efficiency and effectiveness.

* Ensure the account is a robust in terms of operational delivery

* Manage supply chain to deliver service excellence and account profitability

* Be accountable for health and safety culture within the hard services delivery model which ensures safe processes, procedures, and behaviours as well as continuous improvement through best practice activities

* Ensure efficient management of the contract’s resources; employees, fleet, suppliers and subcontractors

* Ensure that business imperatives are clearly communicated and understood throughout the contract and to others, as appropriate

Customer / Market:

* Responsible for specific client relationships (SPV, Authority, schools) with regular review of contract performance in hard service delivery, also own the close out of issues raised by SPV.

* Provide reports to demonstrate performance

* Support and implement a culture of customer centricity across all staff

* Inspire confidence within the Client and customer base to develop business opportunities

People / Organisation:

* Lead a team to deliver the contract agenda

* Provide dynamic leadership for a staff in your reporting line, motivating people from diverse backgrounds in multiple roles to deliver excellent service to our Client, customer, and end users

* Manage people, specifically 15 direct reports, providing them direction, development, guidance, and support whilst ensuring their performance is at or above the acceptable standard

* Support and reflect the ‘One Amey’ culture within the business

* Lead on succession planning for the contract and contribute to regional succession planning

* Ensure a culture of complete compliance

What are we looking for?

* Mechanical or Electrical Qualified to BTech or Degree

* Natural Gas or Fridge Gas qualified would be an advantage

* NEBOSH / IOSH managing safely

* Able to take and be accountable for decisions within the contract for hard services

* Customer Relationship Management

* Ability to understand and implement commercial contracts

* Environmental awareness for mangers

* Behavioural health and safety

* IT and Data analysis skills

* Delivers tangible financial performance in terms of hard services delivery showing good business/commercial acumen within a contract

* Has clear understanding of industry and market

* Demonstrates ability to implement and meet targets set by account manager

* Has proven ability to manage, develop and motivate teams

* Demonstrates well-developed communication, relationship management and influencing skills

* Delivered against a business plan/objective - including holding responsibility for the management of resources

* Managed a business improvement or change management project

* Experience of managing health and safety

* Able to demonstrate complete compliance across the contract

* Shows commitment to and upholds Amey values

* Able to implement and support a customer-centric approach

* Demonstrates the Amey behaviours and acts as a role model for the Account

* Visible felt leadership

What makes this role unique?

You will be responsible for improving and then maintaining the performance on a PFI contract delivering total facilities management for 43 schools in Northampton that has a further 15 years to run.

Why Amey?

We’re all originals here and our individuality is an asset. We have unique backgrounds and personalities, which means we all bring different ideas to the table. But we do have one thing in common: we all take personal pride in our public service. With every drop of water and spark of electricity we supply, with every bolt we tighten and with every guiding golden nugget of advice, we better manage the services that we all use and rely on every day, ensuring every household in Britain benefits from our work.

Amey is one of the top five support services suppliers in the UK. We employ 16,000 people, have a turnover of £2.1bn and a strong forward order-book. Every household in Britain benefits from the work we do. We maintain the UK’s road and rail infrastructure, keep schools safe and clean, manage the UK’s defence estate, safely escort prisoners and keep prisons and courts secure. We also collect and process waste, as well as deliver utilities services. All of this is underpinned by our leading consulting capabilities which uses engineering design and data analytics to better manage the services we all use and rely on.

As one of us, you can really be you because your individuality is an asset. You’re surrounded by a team of people who want you to grow and embrace new challenges. People who care about your job satisfaction as well as your wellbeing. There’ll be experiences as original as you are, in a career that can feel like many rolled into one. You’ll be stretched but always supported. Whether it’s working on the biggest bridge in the country, learning to get to grips with the latest technology, or just working with a great group of people every day, you’ll find what gets you out of bed in the morning at Amey.
Apply on company site

Email me jobs relevant to my job search

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