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9 days ago
Location: Aberdeen
Job type: Permanent
Category: Management Jobs
Technical Publications and Information Management Manager
Requisition ID :2021-83180
Work Location :GB-Aberdeenshire-Aberdeen
Department / Discipline : Technology
Position Type : Staff / Permanent

Market / Sector (Candidate Portal Searching)


Overview / Responsibilities

Wood is currently recruiting for a Technical Publications and Information Management Manager to lead the Technical Publications and Information Management (TPIM) department within Operations Management Solution (OMS) in the UK.

The successful candidate will be responsible for managing all activities undertaken by the TPIM UK department, covering 50+ employees and 6 discipline teams based in both Aberdeen and Hull, and working across various projects and managed service contracts, ranging across strategic, small value and high value projects.

They will be responsible for the effective management, implementation and leadership of specific documentation projects, including Information Management, Business and Safety Management System content, Operations Readiness and Assurance content and Safety Cases, as well as the development and delivery of bespoke technical standards, policies and procedures.

Also responsible for managing, supporting and developing resources across the TPIM teams (IMDC, Editorial, Electronic Publishers, Technical Graphics and Technical Authors), including recruitment, training, talent development, team cross-training, competency assessment and progression.

Principal accountabilities include:

* Interfacing with potential clients to define and win new scopes of work
* Interfacing with existing clients to develop new business opportunities, improvement and growth
* Establishing TPIM Services as the provider of choice within Wood
* Preparing commercial bids, tenders and quotations
* Managing budgets, costs and resourcing across teams, contracts and projects
* Preparing monthly cost and progress reports and attending client performance review meetings
* Nurturing ongoing client relationships and suggesting continuous improvement
* Implementing and maintaining new business strategies and project control processes to ensure that best practice is consistently achieved
* Delivering excellence in execution
* Providing guidance and advice on production and documentation issues as necessary
* Account Manager for specific client contracts, acting as key client focal point and managing all associated activities, including comms, risk, budget, planning and delivery
* Managing, supporting and developing resources across the TPIM teams (covering Editorial, Technical Authors, Electronic Publishers, Technical Graphics, Information Management and Document Control, Print Room), including recruitment and talent management
* Responsible for recruitment within Technical Publications and Information Management Services (advertising, selection, interview process, feedback etc)
* Identifying and managing workload requirements or shortfalls, aiming to maximise utilization
* Acting on any cost and progress shortfalls as soon as these are identified and implement recovery plans

Strategic accountabilities include:

* Build / enhance consultancy capability and service offerings, especially with external clients
* Annual budget, performance and goal setting across the team, driving sustainable growth and generating maximum profit performance
* Contributing to OMS Global Strategy
* Driving digitalization and efficiencies within our business and team
* Providing team leadership aligned to Wood’s Vision, Values and Behaviours
* Sustaining team engagement and culture, delivering a high-performing, inclusive and diverse team
* Talent development

Skills / Qualifications


* Educated to degree (or equivalent)
* Demonstrable background in the delivery of technical publications and information management services and / or projects
* 10 years’ experience in Energy sector
* 5 years in a management / lead position
* Demonstrable experience of leading a multi-disciplined team
* Demonstrable experience of delivery excellence across multiple contracts / projects

Desired Qualities:

* Strong leadership skills
* Enhanced Project Management skills and focus on delivery
* Ability to identify sales development opportunities and work with BD colleagues to prioritise and deliver results
* Innovative, driving continuous improvement and technologies to enhance delivery

Areas of Expertise:

* Financial performance, process and system compliance
* Commercial bid and tenders
* Project governance and management
* Managed service delivery and delivery excellence
* Team and talent management
* Resource planning and recruitment
* Information Management, Data and Document Control
* Operations and Business Management Systems and associated technical documentation
* Operations Technical Publications, including Safety Cases
* Operational Readiness and Assurance scopes

Software Skills:

* Advanced Microsoft 365 Office
* Microsoft Project

Personal Attributes:

* Demonstrably practice Wood’s Vision, Values and Behaviours
* Problem solver, agile approach who can take initiatives and adapts
* Exceptional attention to detail
* Good communicator (able to translate complex problems into simple solutions)
* Collaborative (works well with stakeholders across the business)
* Has the ability to handle multiple tasks and meet tight deadlines
* Has creative and innovative problem solving skills
* Self-motivated and proactive - works effectively and responsibly without close supervision
* Good presentation skills and the ability to talk confidently around specialised subjects
* Organised, with a keen sense of responsibility
* Enthusiasm for and commitment to teamwork across multi-discipline teams
* Customer focussed
* Innovative

Company Overview

Wood is a global leader in engineering and consultancy across energy and the built environment, helping to unlock solutions to some of the world’s most critical challenges. We provide consulting, projects and operations solutions in more than 60 countries, employing around 45,000 people.

Diversity Statement

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

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