6 months ago
About the Role:
As one of the world’s leading engineering, professional services and technical consultancy firms, at WSP, we’re passionate about the big questions. And big answers, naturally. For us that’s all about reaching beyond the expected to do work that’ll make a profound impact felt long into the future.
A secondment role within the UKs largest Water company Thames Water. Based in Reading, the successful applicant will be part of a team responsible for ensuring the efficient running of the water supply network for millions of customers across the South East.
This is an exciting opportunity to work in a busy operational environment, within a high profile team where contacts are made with multiple stakeholders across the business. The System Optimisation Engineer is responsible for a geographical & hydraulic system area of the Thames Water potable water system, typically serving between hundreds of thousands of properties, who is tasked to use technical expertise of hydraulic system operations towards achieving key operational and regulatory targets. This is vital for Thames Water to maintain and improve its status at a time when the business gears up for challenges from a Customer Service and Leakage perspective. Through the course of the role, the candidate will work towards reliable operation of assets and the hydraulic system as a whole, water quality, leakage management, giving operational input into Engineering projects, risk assessing activities on the Network and Production sites, drafting safe method statements and the management of unplanned events.
What is the purpose of the role?
To work in conjunction with the System Optimisation Analyst to manage access to the clean water hydraulic system. The System Optimisation Engineer will develop and implement a sustainable longer-term strategy to run a calm system (including the production sites and network) within regulatory requirements with high area reporting availability. Other aspects to the role include working closely with the leakage team and numerous other internal stakeholders, take the lead in managing technical issues during unplanned emergency events and supporting business change initiatives. The role will also involve leading the risk review process for emerging hydraulic system risks, devising smart contingency plans to mitigate the risk in the short term, while driving business cases for investment to be secured.
A typical week would include:
* Monitoring, investigating and resolving low pressure issues, complaints and escalations as highlighted either directly by the customer or by alarming Critical Pressure Points, understanding areas and developing solutions to individual problems or emerging risks.
* Monitoring the District Metered Area (DMA) and District Meter (DM) availability for emerging issues and supporting the technical resolution of the maintenance workstream.
* Leading the technical operational input into engineering and customer-led projects.
* Being the technical system operations lead on unplanned emergency events with a view to mitigating against adverse effects to the customer, Interruptions to supply, water quality, brand image.
* Writing and assessing risk assessments for the work impacting the clean water hydraulic system, for example the repair of leaks, the operation of assets on the network, production site outages and various other workstreams.
* Supporting the monitoring of pressure managed areas and management of information.
* Ensuring all activities follow Thames Water Asset Management Procedures and that the Risk Assessment process is properly implemented and monitored in a timely fashion.
* Assisting with analysis of long term issues such as excessive headloss, low flows, area integrity, supply resilience and water quality turnovers.
* Formulating operating strategies in conjunction with the water control centre and highlighting instances of non-compliance, balancing the drivers of leakage reduction and customer pressures, while maintaining a calm operation of the system.
* Evaluating and analysing operational information, understanding data integrity difficulties, to resolve basic problems. Designing and updating line schematics of water pressure zones and the hydraulic systems, to help management and investigation of issues.
* Assessing and approving all new connection or development requests coming from the customer.
* Carrying out Out of hours coordinator responsibilities on a technical standby roster.
We'd love to hear from you if you have:
* A degree in a suitable technical discipline such as Engineering, industry experience and an in-depth knowledge of hydraulic principles. It would be beneficial if the candidate was conversant with Thames Water’s corporate systems.
* A thorough understanding of the water industry regulatory measures relating to customer satisfaction, leakage, water quality, customer low pressures and interruptions to supply, also prior experience concerning industry best practice in this arena.
* The ability to demonstrate this when risk assessing activities being carried out on a hydraulic system level.
* Strong communication and leadership skills for negotiating or liaising with different stakeholders in this role.
* Good analytical, problem solving, negotiating skills and extreme willingness to learn and work hard to drive their career within Thames Water.
* Full driving licence and own transport is desirable, due to required attendance at meetings spread across various Thames Water offices.
What if we can?
What if we can have work-life balance? What if we can be rewarded in ways that support our individual needs? What if we can be accepted for who we are? Here at WSP – we can!
WSP recognizes that work is only one part of our lives and making time for the other things in our life is important – be that our families, our friends or ourselves. So, if working from home, working part-time or having flexible start and finish time will help with this let us know as part of your application.
As well as rewarding you with competitive pay, WSP offers standard benefits including a 37.5 hour working week, 25 days annual leave, pension schemes, life assurance, personal accident cover and paid professional subscriptions, and some not so standard benefits as part of our flexible benefits scheme – so if you would like to hop on a new bike (cycle to work scheme) or thrill the family with your Lego building skills (Discount at Legoland Windsor) – WSP can help!
Be you, be happy - we strive to have a friendly and inclusive culture which respects and maximizes the contribution individuals can bring to WSP. We recognise the benefits that people with varying backgrounds and experiences can bring. Our VIBE (LGBT + employee network) and PLEDGE (Promoting Leadership, Encouraging Diversity & Gender Equality) networks work with the business to help ensure we continue to promote the right environment to enable LGBT+ and female employees to reach their full potential, and to ensure we continue to promote equality, inclusivity and diversity for everyone.
Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. We will interview all disabled applicants who meet the essential criteria.
In addition we support our people to achieve their personal health and well-being goals through our Thrive programme.
Together, our people make up one of the world's leading engineering professional services consulting firms. We’re dedicated to the communities where we live and work in the UK and propelled by international brainpower. Staying curious is what drives us. Looking at challenges from fresh angles helps us deliver future-ready solutions that break paradigms.
With around 7,900 talented people in 70+ offices across the UK, and 43,000 around the world, we engineer projects that will help societies grow for lifetimes to come.
Please note that WSP reserve the right to close this vacancy prior to the advertised closing date.