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18 days ago
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Solution Architect - Voice


Virgin Media
Salary: Competitive Salary
Location: Peterborough
Job type: Permanent
Sector: Software Engineering
Category: Architects Jobs
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Job ID 00022066

About the role

We have a new and exciting opportunity to join Virgin Media Business as a Solution Architect. Within this role, you will play a pivotal part in the success of our Solutions Design team, by means of providing top-tier solutions that not only meet customer requirements but will also improve the new product creation process at the heart of all our solutions.

As our environment continues to evolve you will also support the growth of the team, our processes and our designs by ensuring feedback is both provided and acted upon, and to drive through any process improvements to conclusion.

So that's what you'll get up to, but what about us?

Well, we're super proud of our history - we deliver innovative, high-quality networking and communication products, applications and services that break down the barriers facing UK organisations today. For over 20 years we’ve worked with organisations of all sizes across all sectors, both nationally and locally, helping them to meet new customer expectations and rise to challenging market conditions.

But it's not just what we do, but why we do it that really matters.

Our mission is to become the most recommended brand, by our people and our customers. A substantial part of that journey is about how we ensure that our forward-thinking people have a working environment in which they can truly belong and thrive. For us, it's absolutely critical that every single person can bring, and be, their whole selves at work, and we're working hard every day to achieve this.

Tell me more, tell me more…

As one of our highly valued Solution Architects, you can expect to take a lead in defining technical solutions on behalf of our clients, detailing and agreeing designs and process considerations, collating costs and assessing the technical risk on a per project basis. This may also involve supporting product management in the build phase, engaging with vendors and providing support to our testing teams. Crafting the future of our solutions will also be key, by way of making recommendations to the product team regarding new features that need to be developed on our platform and evaluating new technology. On occasions, you may also be tasked with offering technical consultancy to our Pre-Sales team through the creation of solution and technical sales material.

The must haves

*

Knowledge and consistent record of developing multi-technology, managed-service solutions in large or sophisticated deal scenarios.

*

Knowledge and experience of voice, collaboration and contact centre technologies.

*

Demonstrable experience designing platform solutions through the utilisation of a broad range of cloud-based communications platforms within different networking concepts, some of which may include Local Area Networks (LAN) and Wide Areas Networks (WAN).

*

A proven history of building meaningful, collaborative partner relationships, across all levels of seniority – we want to see your keenness to engage great team play with a diverse variety of people!

Other stuff we’re looking for

*

Professional accreditations in relevant fields would be desirable, which may include associate/professional level vendor certifications.

What’s in it for you?

We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all passionate about helping you to prioritise what really matters.

All work and no play just isn't our style! We're already planning our future ways of working, for when life becomes a little more normal again. We're constantly evolving our approach to enable you to find a great work life balance.

If you go on to be successful in your application, some of the many benefits we offer include:

*

25 days annual leave, plus UK Bank Holidays.

*

A defined contribution pension scheme, run by Fidelity, matched up to 10%.

*

An annual bonus of up to 15%, based on company performance.

*

Access to wellbeing benefits such as the Unmind App, personal medical cover (which you can opt to upgrade to cover loved ones) and critical illness cover.

*

Your birthday off every year, to treat yourself.

*

The option to buy and sell up to 5 days of leave, to suit your personal needs.

Next Steps

If you think you've got some outstanding skills to offer us, and Virgin Media feels like a place where you can belong, we'd love to learn more about you. If your application is successful, the next steps of the process are likely to include an initial telephone conversation with a member of our Recruitment team, followed by a competency-based video interview with the Hiring Manager.

When you , you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media family.



Job Location

View in Google Maps
Job ID 00022066

About the role

We have a new and exciting opportunity to join Virgin Media Business as a Solution Architect. Within this role, you will play a pivotal part in the success of our Solutions Design team, by means of providing top-tier solutions that not only meet customer requirements but will also improve the new product creation process at the heart of all our solutions.

As our environment continues to evolve you will also support the growth of the team, our processes and our designs by ensuring feedback is both provided and acted upon, and to drive through any process improvements to conclusion.

So that's what you'll get up to, but what about us?

Well, we're super proud of our history - we deliver innovative, high-quality networking and communication products, applications and services that break down the barriers facing UK organisations today. For over 20 years we’ve worked with organisations of all sizes across all sectors, both nationally and locally, helping them to meet new customer expectations and rise to challenging market conditions.

But it's not just what we do, but why we do it that really matters.

Our mission is to become the most recommended brand, by our people and our customers. A substantial part of that journey is about how we ensure that our forward-thinking people have a working environment in which they can truly belong and thrive. For us, it's absolutely critical that every single person can bring, and be, their whole selves at work, and we're working hard every day to achieve this.

Tell me more, tell me more…

As one of our highly valued Solution Architects, you can expect to take a lead in defining technical solutions on behalf of our clients, detailing and agreeing designs and process considerations, collating costs and assessing the technical risk on a per project basis. This may also involve supporting product management in the build phase, engaging with vendors and providing support to our testing teams. Crafting the future of our solutions will also be key, by way of making recommendations to the product team regarding new features that need to be developed on our platform and evaluating new technology. On occasions, you may also be tasked with offering technical consultancy to our Pre-Sales team through the creation of solution and technical sales material.

The must haves

*

Knowledge and consistent record of developing multi-technology, managed-service solutions in large or sophisticated deal scenarios.

*

Knowledge and experience of voice, collaboration and contact centre technologies.

*

Demonstrable experience designing platform solutions through the utilisation of a broad range of cloud-based communications platforms within different networking concepts, some of which may include Local Area Networks (LAN) and Wide Areas Networks (WAN).

*

A proven history of building meaningful, collaborative partner relationships, across all levels of seniority – we want to see your keenness to engage great team play with a diverse variety of people!

Other stuff we’re looking for

*

Professional accreditations in relevant fields would be desirable, which may include associate/professional level vendor certifications.

What’s in it for you?

We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all passionate about helping you to prioritise what really matters.

All work and no play just isn't our style! We're already planning our future ways of working, for when life becomes a little more normal again. We're constantly evolving our approach to enable you to find a great work life balance.

If you go on to be successful in your application, some of the many benefits we offer include:

*

25 days annual leave, plus UK Bank Holidays.

*

A defined contribution pension scheme, run by Fidelity, matched up to 10%.

*

An annual bonus of up to 15%, based on company performance.

*

Access to wellbeing benefits such as the Unmind App, personal medical cover (which you can opt to upgrade to cover loved ones) and critical illness cover.

*

Your birthday off every year, to treat yourself.

*

The option to buy and sell up to 5 days of leave, to suit your personal needs.

Next Steps

If you think you've got some outstanding skills to offer us, and Virgin Media feels like a place where you can belong, we'd love to learn more about you. If your application is successful, the next steps of the process are likely to include an initial telephone conversation with a member of our Recruitment team, followed by a competency-based video interview with the Hiring Manager.

When you , you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media family.



Job Location

View in Google Maps
Apply on company site

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