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Senior Client Onboarding Analyst - Residential and Rural Team Leader


BNP Paribas
Location: UK
Job type: Permanent
Category: Management Jobs
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The role

The Senior Client On-Boarding Analyst (SCOA) is responsible for on-boarding and overseeing the on-boarding of new Residential and Rural accounts, performing periodic reviews in accordance with Anti-Money Laundering (AML) Regulations and internal BNPPRE policies and procedures. More specifically, the SCOA will undertake and oversee the due diligence to understand the risks within the non-transactional and transactional client relationships to ensure that appropriate Know Your Client (KYC) requirements, fee agreements and other due diligence information is obtained and maintained in accordance with internal and regulatory standards. The SCOA will be in direct contact with internal Residential and Rural Sales Teams, Residential Lettings and Estates & Farming Teams including external clients, client contacts, solicitors and counterparty contacts.

Key deliverables

* Responsible for managing employees alongside the Client On-Boarding Manager (COM); guiding, developing and training the Residential and Rural Central Client On-Boarding Team to encourage optimum performance resulting in competent and skilled Client On-Boarding Analysts and Specialists.

* Under direct supervision of the COM, oversee delivery of Client and Counterparty Due Diligence from the Team of Client On-Boarding Analysts and Specialists.

* Complete due diligence on new and existing accounts to ensure compliance with requirements of the BNP Paribas group AML / KYC policies. This will entail performing and recording the results of searches and sanction checks.

* Arrange and attend weekly meetings to focus on prioritisation.

* Oversee, manage and review the low / medium risk escalations.

* Oversee, manage and review the high risk reports.

* Proactively resolve ad-hoc queries related to complex aspects of AML analysis from the Central Client On-Boarding Team and the Residential and Rural Business.

* Where required, establish and maintain trusted and effective relationships with our internal and external clients to facilitate, consistently improve and accelerate the on-boarding processes. Create and implement area communication hubs to support the on-boarding process.

* Provide guidance to the front office with regards to internal on-boarding policies, HMRC Regulation and account initiation.

* Perform periodic reviews (quality assurance checks) of client, counterparty, intermediary and partner accounts as required.

* Actively participate in developing, testing and implementing new or enhanced KYC processes including other process improvement initiatives as required. Record and present Key Performance Indicators to the COM.

* Proactively resolve queries received from front office and the Compliance Team, highlighting and escalating issues in a timely manner.

* Establish and maintain effective relationships with front office staff and the Compliance Team.

* Work with COM and Compliance Team to provide training and guidance to staff on client on-boarding procedures where required.

* Work closely with and support the Commercial, Development & Planning Team Leader.

* Ability to deputise for the COM at Senior Management meetings i.e. Physical CAC, RBR (Risk Based Remediation) or Derogation meetings.

Person specification

Essential experience

* Demonstrable experience.

* Subject Matter Expert (SME).

* Proficient in undertaking client due diligence, including completing independent searches and sanction checks across a range of systems and service providers.

* Prior experience interpreting policies and procedures associated with AML regulations.

* Working knowledge of third party global information sources used to complete client due diligence searches.

* Excellent written and verbal communication skills.

* Knowledge of MS Office: Word, Excel and Outlook, internet search engines.

Preferred experience

* An interest / working knowledge of the real estate sector.

* Previous KYC experience relating to individuals, legal entities and trusts.

Personal qualities

* Personable and people orientated

* Principled and self-assured

* Strong communicator

* Able to multitask and manage to tight timelines and deliverables

* Able to prioritise and work in an organised fashion

* Able to work under pressure with a high workload

* Extremely detail oriented

* Open to change and future orientated

* Creative thinker able to make well thought out decisions

* Responsive to clients and colleagues

* Commercially astute

* Ability to deal with complex structures

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
The role

The Senior Client On-Boarding Analyst (SCOA) is responsible for on-boarding and overseeing the on-boarding of new Residential and Rural accounts, performing periodic reviews in accordance with Anti-Money Laundering (AML) Regulations and internal BNPPRE policies and procedures. More specifically, the SCOA will undertake and oversee the due diligence to understand the risks within the non-transactional and transactional client relationships to ensure that appropriate Know Your Client (KYC) requirements, fee agreements and other due diligence information is obtained and maintained in accordance with internal and regulatory standards. The SCOA will be in direct contact with internal Residential and Rural Sales Teams, Residential Lettings and Estates & Farming Teams including external clients, client contacts, solicitors and counterparty contacts.

Key deliverables

* Responsible for managing employees alongside the Client On-Boarding Manager (COM); guiding, developing and training the Residential and Rural Central Client On-Boarding Team to encourage optimum performance resulting in competent and skilled Client On-Boarding Analysts and Specialists.

* Under direct supervision of the COM, oversee delivery of Client and Counterparty Due Diligence from the Team of Client On-Boarding Analysts and Specialists.

* Complete due diligence on new and existing accounts to ensure compliance with requirements of the BNP Paribas group AML / KYC policies. This will entail performing and recording the results of searches and sanction checks.

* Arrange and attend weekly meetings to focus on prioritisation.

* Oversee, manage and review the low / medium risk escalations.

* Oversee, manage and review the high risk reports.

* Proactively resolve ad-hoc queries related to complex aspects of AML analysis from the Central Client On-Boarding Team and the Residential and Rural Business.

* Where required, establish and maintain trusted and effective relationships with our internal and external clients to facilitate, consistently improve and accelerate the on-boarding processes. Create and implement area communication hubs to support the on-boarding process.

* Provide guidance to the front office with regards to internal on-boarding policies, HMRC Regulation and account initiation.

* Perform periodic reviews (quality assurance checks) of client, counterparty, intermediary and partner accounts as required.

* Actively participate in developing, testing and implementing new or enhanced KYC processes including other process improvement initiatives as required. Record and present Key Performance Indicators to the COM.

* Proactively resolve queries received from front office and the Compliance Team, highlighting and escalating issues in a timely manner.

* Establish and maintain effective relationships with front office staff and the Compliance Team.

* Work with COM and Compliance Team to provide training and guidance to staff on client on-boarding procedures where required.

* Work closely with and support the Commercial, Development & Planning Team Leader.

* Ability to deputise for the COM at Senior Management meetings i.e. Physical CAC, RBR (Risk Based Remediation) or Derogation meetings.

Person specification

Essential experience

* Demonstrable experience.

* Subject Matter Expert (SME).

* Proficient in undertaking client due diligence, including completing independent searches and sanction checks across a range of systems and service providers.

* Prior experience interpreting policies and procedures associated with AML regulations.

* Working knowledge of third party global information sources used to complete client due diligence searches.

* Excellent written and verbal communication skills.

* Knowledge of MS Office: Word, Excel and Outlook, internet search engines.

Preferred experience

* An interest / working knowledge of the real estate sector.

* Previous KYC experience relating to individuals, legal entities and trusts.

Personal qualities

* Personable and people orientated

* Principled and self-assured

* Strong communicator

* Able to multitask and manage to tight timelines and deliverables

* Able to prioritise and work in an organised fashion

* Able to work under pressure with a high workload

* Extremely detail oriented

* Open to change and future orientated

* Creative thinker able to make well thought out decisions

* Responsive to clients and colleagues

* Commercially astute

* Ability to deal with complex structures

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
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