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13 days ago
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Sales Support Coordinator


SSE UK
Location: Reading
Job type: Permanent
Sector: Power & Energy
Category: Engineering Sales Jobs
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Base Location: Reading

Salary: £19,800 - £29,800 + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.

Working Pattern: Permanent Full Time Flexible working options available

What is the Role?

You will be responsible for providing a responsive and proactive service to Internal and External Customers and Account Directors on a day to day basis. You will learn and understand how our solutions are priced in order to produce, process and validate clean orders from customers. You will be required to distribute to key departments within SSE Enterprise Telecoms in an accurate and timely manner using a CRM system.

Your responsibilities will include compiling and processing customer order forms, validating the orders from ensuring the data provided is accurate, whilst ascertaining if there is a smarter approach to fulfil the order. The role requires processing of customer ceases from a financial and physical approach. You to work closely with other SSE departments such as Solutions, Service Delivery and Finance in order to acquire information, process, resolve queries and for reconciliation purposes.

The role requires you to maintain customer focus and a collaborative approach in delivery of client needs and you will attend all team and sales meetings and company road shows.

What do I need?

You will have an excellent attention to detail, high level of computer literacy in particular Microsoft Office packages, ability to learn in-house databases and have excellent numeracy and communication skills. You will be an articulate communicator with the ability to self-manage and act on your own initiative and have proven experience in resolving business queries.

You will have good knowledge of sales and administration processes and be highly organised with the ability to work accurately in demanding timeframes. You will be assertive, confident and motivated by business challenge. Excellent team and people skills are essential for this role.

About our Business

Neos Networks is proud to be one of the premier B2B connectivity partners in the UK. We achieve this through constantly investing in high capacity, highly resilient network connectivity in the spirit of collaboration, partnership and integrity which means we can achieve more, together.

We bring together the unparalleled expertise of dedicated teams with innovation and technical excellence to give enterprises, government organisations and our partners a better network experience that can power the UK's digital future. Our 20,000+ km private network spans the UK providing a range of high capacity Ethernet, optical and dark fibre solutions.

We're looking for ambitious experts to join our friendly team; to develop their career and contribute to our growth. A team that actively looks after the wellbeing of its colleagues, works hard and enjoys celebrating success. Find out more here.

Life at Neos Networks

If you're considering a career with us, you're probably wondering what's in it for you? From health and wellness to finances and family, we're proud of our benefits package which includes 34 days holiday (plus the option to buy additional days), enhanced maternity and paternity leave, discounted healthcare and a wide range of offers via our Advantage scheme.

We're proud to celebrate difference. We all have different skills, experience and backgrounds and we strive to have a friendly and inclusive culture where you can be yourself. We take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do and we live by the mantra 'if it's not safe, we don't do it'.

We are an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining us.

Next Steps

All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact -******* / --******.

EXTERNAL: Before commencing employment with us, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.

INTERNAL: As a courtesy, please let your current line manager know you are applying.

#LI-LD1
Base Location: Reading

Salary: £19,800 - £29,800 + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.

Working Pattern: Permanent Full Time Flexible working options available

What is the Role?

You will be responsible for providing a responsive and proactive service to Internal and External Customers and Account Directors on a day to day basis. You will learn and understand how our solutions are priced in order to produce, process and validate clean orders from customers. You will be required to distribute to key departments within SSE Enterprise Telecoms in an accurate and timely manner using a CRM system.

Your responsibilities will include compiling and processing customer order forms, validating the orders from ensuring the data provided is accurate, whilst ascertaining if there is a smarter approach to fulfil the order. The role requires processing of customer ceases from a financial and physical approach. You to work closely with other SSE departments such as Solutions, Service Delivery and Finance in order to acquire information, process, resolve queries and for reconciliation purposes.

The role requires you to maintain customer focus and a collaborative approach in delivery of client needs and you will attend all team and sales meetings and company road shows.

What do I need?

You will have an excellent attention to detail, high level of computer literacy in particular Microsoft Office packages, ability to learn in-house databases and have excellent numeracy and communication skills. You will be an articulate communicator with the ability to self-manage and act on your own initiative and have proven experience in resolving business queries.

You will have good knowledge of sales and administration processes and be highly organised with the ability to work accurately in demanding timeframes. You will be assertive, confident and motivated by business challenge. Excellent team and people skills are essential for this role.

About our Business

Neos Networks is proud to be one of the premier B2B connectivity partners in the UK. We achieve this through constantly investing in high capacity, highly resilient network connectivity in the spirit of collaboration, partnership and integrity which means we can achieve more, together.

We bring together the unparalleled expertise of dedicated teams with innovation and technical excellence to give enterprises, government organisations and our partners a better network experience that can power the UK's digital future. Our 20,000+ km private network spans the UK providing a range of high capacity Ethernet, optical and dark fibre solutions.

We're looking for ambitious experts to join our friendly team; to develop their career and contribute to our growth. A team that actively looks after the wellbeing of its colleagues, works hard and enjoys celebrating success. Find out more here.

Life at Neos Networks

If you're considering a career with us, you're probably wondering what's in it for you? From health and wellness to finances and family, we're proud of our benefits package which includes 34 days holiday (plus the option to buy additional days), enhanced maternity and paternity leave, discounted healthcare and a wide range of offers via our Advantage scheme.

We're proud to celebrate difference. We all have different skills, experience and backgrounds and we strive to have a friendly and inclusive culture where you can be yourself. We take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do and we live by the mantra 'if it's not safe, we don't do it'.

We are an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining us.

Next Steps

All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact -******* / --******.

EXTERNAL: Before commencing employment with us, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.

INTERNAL: As a courtesy, please let your current line manager know you are applying.

#LI-LD1
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