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8 months ago
Murphy Group
Location: London
Job type: Permanent
Category: Operations Jobs
Receptionist – North West London, London, London

* Full-time, permanent employment, 37.5 Hour Week

* 27 days holiday + bank holidays

* 5-minute walk from Gospel Oak and North West London, London Train Stations

* The position is high profile, based in our modern Head Office, the receptionist will provide a front-of-house experience to clients, visitors and staff.

The Headquarters of Murphy have 2 reception desks operated by 3 reception staff on a rotating basis. Reception is manned at all times between 8:30am and 6pm. Shifts are rotated across the team so a degree of flexibility in your working pattern is required.

Murphy is a family run organisation and thus offers a more relaxed and friendly atmosphere for colleagues whilst maintaining professionalism.


* Ideally the successful candidate will have previous experience working in a reception area.

* A background in customer service.

* IT Skills, Outlook, Excel, Word.

* Administrative skills, typing, document management.

* Excellent phone manner and presentation skills.

The Role

* Running of the reception desk and area, maintaining security and reporting suspicious activity.

* Maintain the reception area to ensure a professional environment.

* Receive external visitors and contact host.

* Ensure meetings rooms and guest areas are clean, tidy and ready for use liaising with the facilities assistants when appropriate.

* Act as point of contact for local information.

* Liaising with Facilities Supervisor on external meeting catering requirements.

* Updating and logging “Facilities Help” job sheets.

* Handling external and internal calls in a professional manner. Ensuring accurate, timely messages are forwarded to staff via e-mail.

* Monitoring access to Head Office, ensuring visitors sign in and out (working closely with Security).

* Processing staff ID cards (working closely with IT Security and FM).

* Receiving, sorting and distributing incoming, outgoing post.

* Receiving and logging all deliveries.

* Info murphy e-mail inbox.

* Booking of meeting rooms accurately and ensuring that all AV, room lay out, food and beverage requirements are noted.

* Booking all couriers.

* Arranging all corporate travel, accommodation, taxis, car rental, parking and flights.

* Ensure company contact list is up-to-date.

Skills and Personal Attributes

* Ability to work as part of a team

* Professional, friendly and welcoming attitude

* Good attention to detail

* Pro-active and hands on

* Ability to show initiative

* Must have excellent communication skills (written and verbal)

* Excellent organisational skills and the ability to prioritise a busy workload

Murphy Life

* World class infrastructure specialists operating in the UK, Ireland and Canada.

* Specialists in Rail, Power, Water, Utilities, Construction and Property.

* We employ over 3,500 people across our business functions.

* Our Values: Never Harm, Always Deliver, Integrity & Respect, Continually Improve, ONE Murphy.

* Turn over c. £800 million per annum.

* Murphy offers individual learning and development plans with structured degree programmes and further qualifications.

If you are interested in the position of Document Controller at Murphy please apply today.

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