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4 months ago
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Product Manager - Usage Experience


Ovo Energy
Location: London
Job type: Permanent
Sector: Power & Energy
Category: Management Jobs
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Product Manager - Usage Experience

Role: Product Manager - Usage Experience

Location: London, England

The OVO Group’s mission is to drive progress towards net zero carbon living. To reach zero, we need everyone to come together. Not as customers buying energy, but as members with a common goal.

This role sits within Kaluza – OVO Group’s technology ecosystem – and we’re driving the transition to a zero carbon energy system. Our software platforms enable energy suppliers to empower customers, with unique digital experiences and smart home technologies. Not only reducing energy bills, but laying the foundations for a more flexible energy system too.

Our innovation is recognised across the industry, winning ‘Technological Innovation’ in edie’s Sustainability Leaders Awards 2020, ‘Transport Technology’ in the BusinessGreen Technology Awards 2020 and ‘Best Innovation in Electricity’ in the UK Energy Innovation Awards 2019.

For more on Kaluza, head here. Or, if you’ve got the skills we’re looking for, get in touch!

Where in the world of OVO will I be working?

This role will be within the existing Usage Experience team. One of most popular Customer journeys is attempting to better understand their energy usage. A key experience that allows users to better understand their bills, track the impact of lifestyle changes and even identify how they can reduce their carbon footprint.

We’ve got huge ambitions to bring our vision of zero carbon living to many more countries across the globe and we want the sharpest minds to help.

What will I be doing?

Reporting into the Consumer Products Product Lead, this role provides great experience in customer centric product design as well as building for a scaling platform. This will be a great opportunity for a Product Manager to own a key part of our business; focussing on the consumer journey for the French market.

Key responsibilities include:

* A seasoned expert in customer-focused lean product development at different stages of the product lifecycle.
* Able to balance building with the customer front of mind while still achieving larger business objectives.
* A passion for complex data visualization interfaces
* Highly data literate and focus on outcomes you can measure
* An accomplished product manager with a history of commercial ownership
* Equally comfortable working with leaders and team members alike
* Comfortable with the ambiguity that comes from working in a fast-paced environment and adaptable to changing market needs
* Have strong analytical skills, able to cut through opinions with data
* Experienced in working with technical products that have multiple stakeholders

Ideally you will:

* Be passionate about working in a dynamic environment and responding to change
* Find new concepts easy to understand, and show the tenacity to keep asking until clarity is achieved
* Love sharing your skills and experiences with colleagues
* Know your strengths, yet recognise there’s always more to learn from others
* Build bridges with people across the organisation

OVO believes in fueling human progress with clean and abundant energy for all. We were set up to always find a better way and challenge the status quo.

We want the best people

At OVO, we empower our people to have choice around where and when they work - flexible working arrangements can be discussed for all of our roles. Please speak to the Talent Acquisition team for more info.

We’re keen to meet people with varied backgrounds - our view is the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.

We understand some people may not apply for jobs unless they tick every box. If you're passionate about joining us and think you have much of what we're looking for, even if you're not 100% sure… we'd love to hear from you.

Learn more about working in the OVO family of companies on our careers page and Glassdoor. We’re also delighted to have received a Top Employers certificate in 2018, 2019 and 2020!
Product Manager - Usage Experience

Role: Product Manager - Usage Experience

Location: London, England

The OVO Group’s mission is to drive progress towards net zero carbon living. To reach zero, we need everyone to come together. Not as customers buying energy, but as members with a common goal.

This role sits within Kaluza – OVO Group’s technology ecosystem – and we’re driving the transition to a zero carbon energy system. Our software platforms enable energy suppliers to empower customers, with unique digital experiences and smart home technologies. Not only reducing energy bills, but laying the foundations for a more flexible energy system too.

Our innovation is recognised across the industry, winning ‘Technological Innovation’ in edie’s Sustainability Leaders Awards 2020, ‘Transport Technology’ in the BusinessGreen Technology Awards 2020 and ‘Best Innovation in Electricity’ in the UK Energy Innovation Awards 2019.

For more on Kaluza, head here. Or, if you’ve got the skills we’re looking for, get in touch!

Where in the world of OVO will I be working?

This role will be within the existing Usage Experience team. One of most popular Customer journeys is attempting to better understand their energy usage. A key experience that allows users to better understand their bills, track the impact of lifestyle changes and even identify how they can reduce their carbon footprint.

We’ve got huge ambitions to bring our vision of zero carbon living to many more countries across the globe and we want the sharpest minds to help.

What will I be doing?

Reporting into the Consumer Products Product Lead, this role provides great experience in customer centric product design as well as building for a scaling platform. This will be a great opportunity for a Product Manager to own a key part of our business; focussing on the consumer journey for the French market.

Key responsibilities include:

* A seasoned expert in customer-focused lean product development at different stages of the product lifecycle.
* Able to balance building with the customer front of mind while still achieving larger business objectives.
* A passion for complex data visualization interfaces
* Highly data literate and focus on outcomes you can measure
* An accomplished product manager with a history of commercial ownership
* Equally comfortable working with leaders and team members alike
* Comfortable with the ambiguity that comes from working in a fast-paced environment and adaptable to changing market needs
* Have strong analytical skills, able to cut through opinions with data
* Experienced in working with technical products that have multiple stakeholders

Ideally you will:

* Be passionate about working in a dynamic environment and responding to change
* Find new concepts easy to understand, and show the tenacity to keep asking until clarity is achieved
* Love sharing your skills and experiences with colleagues
* Know your strengths, yet recognise there’s always more to learn from others
* Build bridges with people across the organisation

OVO believes in fueling human progress with clean and abundant energy for all. We were set up to always find a better way and challenge the status quo.

We want the best people

At OVO, we empower our people to have choice around where and when they work - flexible working arrangements can be discussed for all of our roles. Please speak to the Talent Acquisition team for more info.

We’re keen to meet people with varied backgrounds - our view is the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.

We understand some people may not apply for jobs unless they tick every box. If you're passionate about joining us and think you have much of what we're looking for, even if you're not 100% sure… we'd love to hear from you.

Learn more about working in the OVO family of companies on our careers page and Glassdoor. We’re also delighted to have received a Top Employers certificate in 2018, 2019 and 2020!
Apply on company site

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