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22 days ago
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Planning Administrator


Centrica
Location: Stockport
Job type: Contract/Locum
Category: Operations Jobs
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Serving our customers is what we are here for and this role enables and supports our fantastic Engineers to do just that. We are looking for new colleagues to join our expanding Planning and Dispatch Team. The team thrive under pressure, work very closely together, and drive excellent customer service performance on a daily basis.

The salary is £20,370, but as you would expect, there is much more on offer including generous pension, private health care, quarterly performance bonus, paid holidays and a host of flexible benefits. You will be working a 37-hour week on a variety of shift patterns to fit in with your lifestyle.

*

Location: Nationwide flexible working

*

12-month fixed term contract

*

Salary: £20,370 per annum plus excellent benefits

*

Shift patterns will fall within the core hours of 7am-8pm Monday to Friday, 7.30am-6pm on Saturdays and 7.30am-5pm Sunday and bank holidays.

What will you be doing?

You’ll be planning and dispatching the daily workloads for our Engineers, taking into consideration their geographical location, and using specialised planning and dispatch systems to ensure our customers receive a timely and efficient service.

Our customers are at the heart of everything we do, and we are always striving to deliver exceptional customer service. Therefore, we ask that you think outside the box to help identify opportunities for improvements to our current processes.

Your day to day duties will include:

*

Working with local area teams (both field and office based) to ensure all planning and dispatch applications are utilised consistently and efficiently

*

Helping identify opportunities for optimisation, forecasting and maximising planning and dispatching processes to enable effective delivery of great customer service

Who are we looking for?

We’re looking for someone who is obsessed with great customer service; understands what excellent customer service looks, sounds and feels like and strives to provide the highest level of customer satisfaction.

We’re also looking for someone with:

*

Some experience of working in customer service environment is advantageous but not essential

*

Good literacy and numerical ability

*

Understands good housekeeping for data protection and information security requirements

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.

Apply online now
Serving our customers is what we are here for and this role enables and supports our fantastic Engineers to do just that. We are looking for new colleagues to join our expanding Planning and Dispatch Team. The team thrive under pressure, work very closely together, and drive excellent customer service performance on a daily basis.

The salary is £20,370, but as you would expect, there is much more on offer including generous pension, private health care, quarterly performance bonus, paid holidays and a host of flexible benefits. You will be working a 37-hour week on a variety of shift patterns to fit in with your lifestyle.

*

Location: Nationwide flexible working

*

12-month fixed term contract

*

Salary: £20,370 per annum plus excellent benefits

*

Shift patterns will fall within the core hours of 7am-8pm Monday to Friday, 7.30am-6pm on Saturdays and 7.30am-5pm Sunday and bank holidays.

What will you be doing?

You’ll be planning and dispatching the daily workloads for our Engineers, taking into consideration their geographical location, and using specialised planning and dispatch systems to ensure our customers receive a timely and efficient service.

Our customers are at the heart of everything we do, and we are always striving to deliver exceptional customer service. Therefore, we ask that you think outside the box to help identify opportunities for improvements to our current processes.

Your day to day duties will include:

*

Working with local area teams (both field and office based) to ensure all planning and dispatch applications are utilised consistently and efficiently

*

Helping identify opportunities for optimisation, forecasting and maximising planning and dispatching processes to enable effective delivery of great customer service

Who are we looking for?

We’re looking for someone who is obsessed with great customer service; understands what excellent customer service looks, sounds and feels like and strives to provide the highest level of customer satisfaction.

We’re also looking for someone with:

*

Some experience of working in customer service environment is advantageous but not essential

*

Good literacy and numerical ability

*

Understands good housekeeping for data protection and information security requirements

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.

Apply online now

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