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about 1 year ago
Black & Veatch
Location: Chester
Job type: Permanent
Sector: Manufacturing
Category: Management Jobs
Manager - Leakage Services

Aug 21, 2019


Chester, CHES, GB, CH1 3AE

Redhill, SURREY, GB, RH1 1SH

Stepps, BORDER, GB, G33 6FB

Leeds, WYORKS, GB, LS1 5PS

Exeter, DEVON, GB, EX2 7HU

Bradford, WYORKS, GB, BD4 6SG

Bradford-on-Avon, WILTS, GB, BA152AU

Black & Veatch Family of Companies

Job Family

Specialized Staff

Job Code


Job Grade


Salary Plan

SPC: Specialized Staff

Job Summary

To lead, develop and grow a new business stream focused on the delivery of Leakage Services for utility clients that leverages and extends B&V’s existing capabilities in asset management, professional services consulting and design/build.

Key Responsibilities

* Work alongside and support functional delivery leaders across Asset Management, Professional Services and Design Build P&Ls to achieve the strategic and financial objectives

* Incorporate the wider Water Services offerings into Leakage - collaboratively developing innovative and unique approaches that give a differentiated and exclusive position for B&V

* Build and maintain excellent client relationships

* Define and implement a marketing and sales plan for Leakage Services

* Ensure excellent quality in delivery to the agreed cost and time targets at zero harm to our professionals and all other stakeholders

* Develop the talent and capability of the Leakage function to deliver industry-leading services

* Team responsibilities – management, leadership, talent development, reviews/appraisals, retention and recruitment

Exploit cross-selling of opportunities within B&V

Key Relationships

* The Leakage Services Manager will report to a senior manager and work closely with the leadership of Asset Management, Professional Services and Design Build P&Ls

* This role will require the direct management of project/contract managers and delivery professionals whom in turn with be managing a blend of specialist staff (permanent and via supply chain) and suppliers

* This role will be a blend of business development, service delivery and technical authority in the delivery of Leakage Services, working closely with existing project managers and engineering professionals across B&V

Close relationships with the Water Services teams will be essential in supporting existing services and developing new ones


* Prior experience of building and delivering successful Leakage services at scale

* Understanding of technology based solutions in the leakage sector and experience of working with suppliers to provide clients with the best available technological service

* Excellent client engagement and relationship capability and experience to win and delivery new business

* Sector experience across Water

* Successful people manager with proven capability in cultural and behavioral change programmes

* A collaborative approach with the ability to build and leverage cross-internal/inter-departmental relationships

* Effective and compelling communicator – internally and externally, both written and oral

* A professional Engineering qualification would be a strong preference.

* Membership of an Engineering Institute would be preferable

Flexible working will be considered for this role.

Minimum Qualifications

Education & training:

Educated to technical degree level (Third level technical qualification)

Academic & profess’l qualif’ns:

Background & experience:

* Strong experience in Leakage management (direct delivery and/or sub-contracting) for the Water sector

* Contract negotiation and management skills

* Project and Programme management skills

* Sales and business development skills

* Engagement, collaboration and management of the wider supply chain

Knowledge base:

* Utility sector knowledge and contacts across clients and supply chain organisations and relevant industry bodies

* Knowledge of leading technology in the leakage market


* A driven ‘Seller/Doer’ mind-set

* A high level of constructive challenge and questioning ability

Personal attributes:

* Excellent interpersonal and relationship building skills

* Proactive positive attitude with the ability to work with a wide range of personalities and disciplines

* Proactive and self-managed within agreed strategic direction to achieve agreed outputs/outcomes

Preferred Qualifications

Membership of the Institute of an Engineering Body

Job Segment:
Engineer, Engineering

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