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7 months ago
Location: Cambridge
Job type: Permanent
Category: Operations Jobs
IT Support Manager - Artificial Intelligence Center
10 Station Road, Cambridge, United Kingdom

Position Summary

Samsung Artificial Intelligence Cambridge (SAIC) – Cambridge, UK

Samsung AI Cambridge is a newly-established, ambitious independent research centre targeting "Human-Centric AI" to enrich peoples’lives using AI technologies. To help power Samsung Corporate programmes in AI, SAIC in Cambridge is building teams with diverse skills in research, engineering and design. It collaborates closely with universities to meet the research ambitions of both the universities and of Samsung.

Worker Type: Permanent
Contract Type: Full time

Samsung has a strict policy on trade secrets. In applying to Samsung and progressing through the recruitment process, you must not disclose any trade secrets of a previous employer.

Role and Responsibilities

Purpose of the Role:
We are currently looking for a Permanent IT Support Manager to join our IT Support team at Samsung AI Centre - Cambridge. This individual is required to have previously worked in a 1st and 2nd Line Desktop / Server support role.


Management of AI computing clusters and data intensive computing server farm.
Management of up to 100 users with Windows and Linux desktop environment
Management of local area network
System auditing and asset management of software and hardware.
Implement and coordinate systems and corporate security policies and procedure

Skills and Qualifications

Key experience:

Minimum 3 years of experience on Linux system administration with good troubleshooting skill
Windows troubleshooting skill with Windows active directory management
Understanding of networking/DHCP/DNS
PC Installation and troubleshooting in corporate environment

Desirable Skills/Experience:

VMWare vSphere
SQL Server

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