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9 months ago
Location: Walsall
Job type: Permanent
Sector: Construction
Category: Construction Jobs
The IT Service Desk Analyst is required to be the principal point of contact for Barhale and Joint Venture IT users, answering the IT Service Desk telephone, logging calls on the Incident Management system, and providing first line IT support to the users. They are also to evaluate each problem and escalate incidents to second and third line engineers where appropriate.

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