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2 months ago
Location: UK
Job type: Permanent
Category: Software Jobs
IT Analyst


Curitiba, PR, BR



Job Role Summary

Application Support & Development, Programmer. This position provides technical support for Vendor and In-house built applications. The support analyst will work in a large company with customers and dev teams located across the world in a diverse cultural environment.

Job Role Responsibilities

• Monitoring Incidents/Work Orders queue and provide user problem resolution in a global environment.

• Assists in design, development and customization of applications.

• Written and verbal communication skills (in English) and the ability to interact with both technical and non-technical stakeholders and users.

• Proactively seek problem prevention measures to ensure business operational on a 24/7 schedule.

• Strong analytical and problem solving skills and the ability to work precisely, with interruptions, to meet deadlines.

• Have ability to facilitate requirements gathering, writing system specifications and test scripts for users.

• Able to perform unit, integration and system testing.

Expected Level of Proficiency

• Development skills - .NET, C#, WCF, script oriented languages (eg: Powershell).

• Knowledge in PL/SQL and with relational databases Oracle and SQL Server.

• Experience with Windows server and desktop operations.

• Basic network troubleshooting knowledge.

• Understanding of Scrum and agile methodologies.

Job Segment:
Database, Oracle, Programmer, System Administrator, SQL, Technology

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