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7 days ago
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Field Service Engineer - CT (London)


General Electric
Location: UK
Job type: Permanent
Sector: Manufacturing
Category: Maintenance Jobs
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JOB DESCRIPTION

Job Description Summary
Responsible for repair and maintenance of all equipment models specific to a modality or modalities in the assigned area. Developing and maintaining strong interpersonal relationships with customers ensuring customer satisfaction and equipment functionality.

Job Description

Essential Responsibilities

* Maintain all models specific to a modality in the assigned area.
* Perform total system level trouble-shooting on complex multi-symptom problems.
* Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.
* Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.
* Assist in the growth and direction of business in geographic area.
* Responsible for Warranty and PMS contract cost control.
* Responsibly complete all administration tasks on time (e.g., ensure timely completion of FMI’s and PMS inspections documentation for assigned accounts).
* Play a leading role in complex and multifunctional rooms.
* Share best practices.
* Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Qualifications/Requirements

* Qualified Technician/ Engineer or equivalent professional experience in medical devices, advantage: relevant Field Service experience
* Technical analytical skills
* Ability to work independently with minimum supervision, high work standards and quality
* Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills
* Fluency in English
* Valid driving license, active driving experience

Desired Characteristics

* High work standards and quality.
* Shows Initiative and motivation.
* Plans and organizes work effectively, self-motivated
* Excellent communication skills, listening skills, and interpersonal skills.
* Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs).

Additional Information

Relocation Assistance Provided: No
JOB DESCRIPTION

Job Description Summary
Responsible for repair and maintenance of all equipment models specific to a modality or modalities in the assigned area. Developing and maintaining strong interpersonal relationships with customers ensuring customer satisfaction and equipment functionality.

Job Description

Essential Responsibilities

* Maintain all models specific to a modality in the assigned area.
* Perform total system level trouble-shooting on complex multi-symptom problems.
* Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.
* Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.
* Assist in the growth and direction of business in geographic area.
* Responsible for Warranty and PMS contract cost control.
* Responsibly complete all administration tasks on time (e.g., ensure timely completion of FMI’s and PMS inspections documentation for assigned accounts).
* Play a leading role in complex and multifunctional rooms.
* Share best practices.
* Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Qualifications/Requirements

* Qualified Technician/ Engineer or equivalent professional experience in medical devices, advantage: relevant Field Service experience
* Technical analytical skills
* Ability to work independently with minimum supervision, high work standards and quality
* Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills
* Fluency in English
* Valid driving license, active driving experience

Desired Characteristics

* High work standards and quality.
* Shows Initiative and motivation.
* Plans and organizes work effectively, self-motivated
* Excellent communication skills, listening skills, and interpersonal skills.
* Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs).

Additional Information

Relocation Assistance Provided: No
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