What is the purpose of the role?
We are currently seeking a dynamic individual to oversee the maintenance of our facilities contracts & services to assure performance, business continuity, engagement, and health & safety is maintained. Supporting the Estates and Facilities Manager, you will ensure our properties receive safe, secure, and sustainable support to provide a great place to work. And ensure the workplace environment is efficient, effective and meets the needs of the business. This role will require you to facilities manage the day to day operational delivery of facility services, estates maintenance, compliance, construction and other property change projects. You will be part of a team delivering a step-change in the perception of facility services and will have the drive to deliver customer satisfaction. Please note, frequent travel is required
What makes this role unique?
Are you a passionate and highly energised, commercially-minded individual seeking a new challenge? We're looking for inspiring people, like you, to join our industry leading Commercial team and be at the forefront of change across our business. This is an interesting role, providing you with the opportunity to work on complex contracts spanning across multiple sites. The travel involved and the people you engage with means no one day is the same.
What will this role involve?
Taking direct responsibility and accountability for managing stakeholders and suppliers to ensure that there is continuous improvement in standards of safety, quality, time and cost.
You will be the trusted advisor for all matters relating to our estates & facilities at each property as well as championing change and new ways of working across your sites.
Being the primary interface between your customers (building occupants) and the suppliers.
Ensuring that the supplier's deliver to their highest standards in safety and services, fulfilling all contractual obligations and are perceived by the stakeholders as always acting in our best interest.
What are we looking for?
Do you have experience of managing the delivery of hard and soft facilities services? Have you worked across multiple locations in both manned and unmanned sites? If the answer is yes, apply now! With an emphasis on customer service, you will have great communications, negotiation & influencing skills and experience of managing stakeholders to develop a collaborative relationship with suppliers. We are seeking an enthusiastic individual who will breathe life into the role and be able to work under pressure in a reactive environment. Certificate in IOSH, NEBOSH or Legionella Awareness would be advantageous but not essential. This operational role will involve travel to sites for approximately half the working week, therefore a full, UK driving license is essential.
Thames Water information and salary details
This role is based at our Reading head office with a salary of up to £37k; dependant on skills and experience. A car allowance is provided with this role due to the travel required. Our excellent salary package includes a competitive contributory pension and a wider benefits scheme which includes an annual pay review, child care vouchers, season ticket loans and loyalty awards for continuous service plus many more.
About Thames Water
Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change. On a typical day we supply 2.6 billion litres of top quality drinking water and our 350 sewage treatment works treat more than 4.2bn litres of waste-water. Our 85,000 miles of water mains and sewers would wrap around the world three-and-a-half times.
We are focusing like never before on delivering brilliant services and providing our customers with a great experience. We are in the process of transforming our business in order to achieve this. To help us succeed, we need a range of new skills and capabilities and will be recruiting for these in the coming months. We are on the lookout for talented people across our entire region who are interested in helping us to become the best water and waste-water company in the UK.
Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer.
Closing Date: The closing date for applications is 15/2/2018.