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8 days ago
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Delivery /Operations Manager


Amey PLC
Location: UK
Job type: Permanent
Category: Management Jobs
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The role

As Delivery Manager you will act as the stakeholder interface on site to the delivery of all Amey contractual outputs and manage Supply Chain. The position will be based at Dalton Barracks.

Key points:

Attention to detail and ability to react and deal with issues as they arise. Technical background preferable, but not essential, M&E preferred. Ability to run multiple tasks at once, dealing with multiple stakeholders. Good IT skills, ability to manage and manipulate large scale reports; Excel experience imperative. Process driven. Background experience in Facilities Management and Understanding of Compliance – Legionella, Asbestos, temporary works.

Key accountabilities

Oversee the effective, compliant and timely delivery of maintenance and response works in accordance with statutory legislation and MoD Mandatory requirements, complying with all Health and Safety and Environmental standards and policies. Monitor Supply Chain work teams to ensure suitably qualified and experienced operatives are directed to relevant tasks and ensure that all operatives have appropriate vehicles, equipment and skills to perform relevant tasks. Monitor Supply Chain service delivery, value for money, quality and safe working to ensure all performance indicators are consistently achieved.

Review Risk Assessments and Method Statements to ensure they are to an acceptable standard and, where required, act as Method Statement Coordinator to ensure a consistent approach at site. Record all tasks against the appropriate assets in the WorkManager system, including work in progress and completed job inspections, and ensure all documentation relating to maintenance and response works is completed, recorded and distributed in a timely manner. Review site risk registers, follow maintenance and management processes and notify Management of any defects on equipment or systems.

Ensure, as far as reasonably practical, that all persons on site observe the requirements of JSP 375, work closely with the Mobile Authorised Persons team to ensure compliance and, where required, deliver the requirements for Working at Height and/or Confined Spaces appointments. Ensure compliance with the Asbestos register and management plan and, where required, take on the duties of Asbestos Responsible Person. Ensure compliance with the Legionella management plan and, where required, take on the duties of Legionella Responsible Person.

People Responsibilities

Support management in providing optimal solutions to customer requirements including acting as a single point of contact (SPOC) to resolve end user issues. Understand operational priorities of the HoE, develop and maintain close working and effective relationships with Defence Infrastructure Organisation (DIO) and end users to pro-actively support estate activities and provide professional and technical advice as required. Support end users in the development of new work requirements including the provision of formal Additional Works project submissions.

Assist in the resolution of complaints in a timely and satisfactory manner. Support the Helpdesk in responding to requests for professional and technical advice. Provide sufficient and timely supervision, assessment and coaching to ensure teams are performing to agreed service levels, ensuring effectiveness and value for money.

Coordinate the day to day activities of the site team, monitor the safe working of Skilled Persons, and ensure all operatives follow the requirements for JSP 375.

Pro-actively support a safety culture in which teams and individuals are responsible and accountable for their actions and perform at their best, improve performance and realise their full potential.

Skills & experience

Experience of managing and supervising staff in Construction, Property Maintenance or related field including:

* Management of the operational delivery of Estate Management tasks

* Leading an operational team to achieve KPIs

* Planning, directing and controlling activities

* Management of Safe Systems of Work

* HNC, or equivalent, level qualification in a Building/Civil Engineering or Electrical/ Mechanical Engineering or a related discipline or equivalent experience

* Management level qualification in H&S and Environment (e.g. SMSTS)

Additional Information

Why Amey?

We’re all originals here and our individuality is an asset. We have unique backgrounds and personalities, which means we all bring different ideas to the table. But we do have one thing in common: we all take personal pride in our public service. With every drop of water and spark of electricity we supply, with every bolt we tighten and with every guiding golden nugget of advice, we better manage the services that we all use and rely on every day, ensuring every household in Britain benefits from our work.

Amey is one of the top five support services suppliers in the UK. We employ 16,000 people, have a turnover of £2.1bn and a strong forward order-book. Every household in Britain benefits from the work we do. We maintain the UK’s road and rail infrastructure, keep schools safe and clean, manage the UK’s defence estate, safely escort prisoners and keep prisons and courts secure. We also collect and process waste, as well as deliver utilities services. All of this is underpinned by our leading consulting capabilities which uses engineering design and data analytics to better manage the services we all use and rely on

As one of us, you can really be you because your individuality is an asset. You’re surrounded by a team of people who want you to grow and embrace new challenges. People who care about your job satisfaction as well as your wellbeing. There’ll be experiences as original as you are, in a career that can feel like many rolled into one. You’ll be stretched but always supported. Whether it’s working on the biggest bridge in the country, learning to get to grips with the latest technology, or just working with a great group of people every day, you’ll find what gets you out of bed in the morning at Amey.
The role

As Delivery Manager you will act as the stakeholder interface on site to the delivery of all Amey contractual outputs and manage Supply Chain. The position will be based at Dalton Barracks.

Key points:

Attention to detail and ability to react and deal with issues as they arise. Technical background preferable, but not essential, M&E preferred. Ability to run multiple tasks at once, dealing with multiple stakeholders. Good IT skills, ability to manage and manipulate large scale reports; Excel experience imperative. Process driven. Background experience in Facilities Management and Understanding of Compliance – Legionella, Asbestos, temporary works.

Key accountabilities

Oversee the effective, compliant and timely delivery of maintenance and response works in accordance with statutory legislation and MoD Mandatory requirements, complying with all Health and Safety and Environmental standards and policies. Monitor Supply Chain work teams to ensure suitably qualified and experienced operatives are directed to relevant tasks and ensure that all operatives have appropriate vehicles, equipment and skills to perform relevant tasks. Monitor Supply Chain service delivery, value for money, quality and safe working to ensure all performance indicators are consistently achieved.

Review Risk Assessments and Method Statements to ensure they are to an acceptable standard and, where required, act as Method Statement Coordinator to ensure a consistent approach at site. Record all tasks against the appropriate assets in the WorkManager system, including work in progress and completed job inspections, and ensure all documentation relating to maintenance and response works is completed, recorded and distributed in a timely manner. Review site risk registers, follow maintenance and management processes and notify Management of any defects on equipment or systems.

Ensure, as far as reasonably practical, that all persons on site observe the requirements of JSP 375, work closely with the Mobile Authorised Persons team to ensure compliance and, where required, deliver the requirements for Working at Height and/or Confined Spaces appointments. Ensure compliance with the Asbestos register and management plan and, where required, take on the duties of Asbestos Responsible Person. Ensure compliance with the Legionella management plan and, where required, take on the duties of Legionella Responsible Person.

People Responsibilities

Support management in providing optimal solutions to customer requirements including acting as a single point of contact (SPOC) to resolve end user issues. Understand operational priorities of the HoE, develop and maintain close working and effective relationships with Defence Infrastructure Organisation (DIO) and end users to pro-actively support estate activities and provide professional and technical advice as required. Support end users in the development of new work requirements including the provision of formal Additional Works project submissions.

Assist in the resolution of complaints in a timely and satisfactory manner. Support the Helpdesk in responding to requests for professional and technical advice. Provide sufficient and timely supervision, assessment and coaching to ensure teams are performing to agreed service levels, ensuring effectiveness and value for money.

Coordinate the day to day activities of the site team, monitor the safe working of Skilled Persons, and ensure all operatives follow the requirements for JSP 375.

Pro-actively support a safety culture in which teams and individuals are responsible and accountable for their actions and perform at their best, improve performance and realise their full potential.

Skills & experience

Experience of managing and supervising staff in Construction, Property Maintenance or related field including:

* Management of the operational delivery of Estate Management tasks

* Leading an operational team to achieve KPIs

* Planning, directing and controlling activities

* Management of Safe Systems of Work

* HNC, or equivalent, level qualification in a Building/Civil Engineering or Electrical/ Mechanical Engineering or a related discipline or equivalent experience

* Management level qualification in H&S and Environment (e.g. SMSTS)

Additional Information

Why Amey?

We’re all originals here and our individuality is an asset. We have unique backgrounds and personalities, which means we all bring different ideas to the table. But we do have one thing in common: we all take personal pride in our public service. With every drop of water and spark of electricity we supply, with every bolt we tighten and with every guiding golden nugget of advice, we better manage the services that we all use and rely on every day, ensuring every household in Britain benefits from our work.

Amey is one of the top five support services suppliers in the UK. We employ 16,000 people, have a turnover of £2.1bn and a strong forward order-book. Every household in Britain benefits from the work we do. We maintain the UK’s road and rail infrastructure, keep schools safe and clean, manage the UK’s defence estate, safely escort prisoners and keep prisons and courts secure. We also collect and process waste, as well as deliver utilities services. All of this is underpinned by our leading consulting capabilities which uses engineering design and data analytics to better manage the services we all use and rely on

As one of us, you can really be you because your individuality is an asset. You’re surrounded by a team of people who want you to grow and embrace new challenges. People who care about your job satisfaction as well as your wellbeing. There’ll be experiences as original as you are, in a career that can feel like many rolled into one. You’ll be stretched but always supported. Whether it’s working on the biggest bridge in the country, learning to get to grips with the latest technology, or just working with a great group of people every day, you’ll find what gets you out of bed in the morning at Amey.
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