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23 days ago
Location: UK
Job type: Permanent
Category: Cost Jobs
Customer Account Specialist (Korean Speaker)


Bangkok, 10, TH



Job Role Responsibilities

* Act as customer’s primary point of contact to manage all key customer facing activities - order commitment and fulfillment; invoicing and issue resolution

* Drive customer satisfaction by demonstrating ownership and managing key cross functional interfaces with Sales, Supply Chain, Logistics, etc.

* Be able to resolve customer issues proactively and drive improvements to the process

* Be an ambassador to build strong customer relationships, gain an understanding for their business/service needs, and leverage them to be a trusted advisor

Required Skills and Knowledge

* Bachelor's or Master's Degree with strong academic background (Business related field is preferable)

* 2 - 5 year work experience in Logistics and Supply Chain would be advantage

* Fluency in English: TOEIC 800+, TOEFL iBT 98+, or IELTS 6.5+

* Fluency in Korean: TOPIK5+

* Good analytical and interpersonal skills

* Open for opportunities and willing to take challenges

Job Segment:
Customer Service

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