6 months ago
Cisco Network Engineer
Cisco Network Engineer – Wokingham / Hinckley
37k-45k+ excellent benefits
Technology at Vodafone
Millions of people interact with Vodafone Technology every day without even realising it. Our products deliver many essential services that critical to the lives of many different people. We connect all sorts of businesses including banks, shops and the media to and critical services such as the emergency services. Our technology and network is the backbone to everything we deliver and without it we wouldn’t have a business. That’s why we’re investing heavily in it and we need talented people to help us deliver the next wave of innovation.
About the role
Providing 2nd/3rd line network support and project delivery as part of a dedicated team based on a major client site in customer sites based in Wokingham and Warwick.
Peer review and input to network designs.
Create and improve existing network documentation.
Provide expert network knowledge to ensure all incidents are handled efficiently and service is restored in SLA.
Pro-actively manage the network, identifying improvements and anomalies in the network to prevent network incidents from occurring.
Provide excellent customer service by ensuring all customer requests, internal and external, are progressed and dealt with accurately and in line with agreed business processes and procedures.
Co-ordinate incident resolution activities across a number of internal groups and 3rd party suppliers ensuring customer incidents and changes are completed within SLA.
Work with the Programme and Project Managers to ensure timely and expert delivery of all project work.
Assist with the analysis of the root cause of faults and the production of subsequent RCA reports.
Key Skills and Experience
CCNA –Cisco network engineer
Experience with switching & routing / WAN & LAN & TCP/IP
Data centre installation
Joining Vodafone is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.
Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.
And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career, and a choice of benefits to suit your lifestyle.
Commitment from Vodafone
Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.
Employment Type : Permanent
: 26-Feb-18, 11:59:00 PM