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about 1 month ago
JPMorgan Chase & Co.
Location: London
Job type: Permanent
Category: Management Jobs
CIB – Prime Services - Markets Transition Manager – Senior Analyst/Associate

Our Business

The Markets Transition Management team is a global cross product function with teams located across the US, EMEA and Asia. The team’s primary function is to serve as the primary point of contact for all newly mandated business, working in close partnership with our external clients and internal stakeholders to ensure efficient and timely onboarding of new relationships and funds to the JP Morgan infrastructure

Opportunity

The opportunity is to join a dynamic, business critical group working specifically with our Markets Hedge Funds and alternatives clients.

Responsibilities include:

Customer focus:

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Partner closely with clients to ensure that their business requirements and the sales mandate are understood clearly, and delivered with a sense of urgency

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Build trust through provision of a best in class service offering to clients,

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Act as single point of contact within the firm, and advocate for the client internally across other business partners and support groups;

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Build and managed relationships with clients, focusing on timely performance and control;

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Work to agreed goals, and deal with any challenges in a responsive and constructive manner;

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Proactive communication with clients, increasing efficiency in the process and optimizing their experience with the firm.

Project management:

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Responsible for the end-to-end project management for all new business requests, accountable to the client and business owners for delivering fully operational account in a timely manner;

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Ability to identify potential differences between the current JPM offering and client requirements from the outset, and using knowledge of the firm and product expertise to work with the client and internal partners in proposing appropriate solutions;

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Proactively track and deliver to key project milestones, highlighting and addressing any potential slippages to the client and coverage group.

Internal Partner Coordination:

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Coordination and collaboration across JPMorgan teams globally throughout the transition process;

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Build strong internal networks encompassing all key stakeholders (including): Sales, Trading, Client Service, Credit, Risk, Legal, Middle Office and Technology teams

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Demonstrate leadership over partner functions where there is no direct line of command

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Serve as initial point of escalation for internal support teams;

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Work with internal partners to design and enhance the current controls environment;

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Perform pre and post go live checks on new accounts to confirm completion of onboarding

Ad hoc and Ongoing Project work

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Stay up to date and deliver against multi-jurisdiction regulatory deliverables

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Continue to enhance current reporting produced for clients and partner groups

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Work closely with Product Development to re-engineer current processes and tools

Required Qualifications and Skills:

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Excellent interpersonal and communication skills; ability to represent the firm

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Strong client management skills with an ability to build and maintain relationships;

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Strong problem solving ability; can listen to client requirements, anticipate possible issues and seek to eliminate, mitigate or escalate as appropriate;

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Sense of ownership and accountability to the client and business heads;

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Good understanding of Global Markets products and market drivers;

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Demonstrate awareness of regulatory challenges facing clients and have an appreciation of the industry landscape;

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Excellent project management and organizational skills. Ability to focus and mobilize a team to help attain the end goal;

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Confident, driven, self-starter with an ability to work independently and as part of a team to high standards;

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Inquisitive, tenacious and investigative; able to follow through on all aspects of complicated workflows;

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Self-motivated and able to

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Open-minded with a pragmatic ‘can do’ attitude

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Excellent attention to detail with intent to provide a high level of accuracy

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Ability to assimilate large amounts of information, knowledge/experience of coding an advantage.

About J.P. Morgan’s Corporate & Investment Bank:

J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Further information about J.P. Morgan is available at javascript:void(0);.

JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer.

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