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about 1 year ago
Location: Walsall
Job type: Permanent
Category: Cost Jobs
Account Manager (BCS Group) The Role: Responsible for maintaining and developing a customer portfolio with a keen focus on new
business and account management. BCS Group, part of the Barhale Group, is a privately owned company first established in
1980. BCS Group is a leading supplier of safety and construction products and services that
operates from our central manufacturing and distribution centre in the Midlands.
Key Responsibilities:
Sales  Achieve growth in all areas of BCS Group and ensure that you are in line to hit your

sales targets at all times.  Manage a customer portfolio of key accounts and specialist projects and ensure that
all targets are achieved.  Build strong lasting customer relationships with your customer portfolio and targets.  Build strong lasting supply chain relationships with key suppliers and ensure that you
are up to date with latest industry products and innovations.  Build strong relationships with Barhale senior managers and staff to ensure that we
generate leads for our business where appropriate.

Business Development  Offer full support to our Head of Sales on PQQs, Tenders and Major Projects that
benefit our business.  Work closely with our Business Unit Manager, Head of Sales and Marketing
Manager (& Team) to ensure that we are targeting the right customers with offers,
promotions, clearnaces and special offers.  Identify mailshots and exhibitions that we should be carrying out as a business.  Ensure that customer feedback is obtained and shared on a regular basis to make
our business more effiiecent and to maintain a high level of customer service.  Monitor our competition from a sales perspective and ensure that all information is
shared with our business.

Customer Relationship Management  Manage all your customer activity via our CRM system to ensure that all relevant
data and information is captured as well as maintaining your pipeline of opportunities.  Participate in Networking at industy events and exhibitions to benefit our business.  Ensure that customer complaints are dealt with and addressed in a timely and
professional manner and closed out correctly with all necessary departments and

People  Work closely with our Business Unit Manager, Head of Sales and Sales Team to
ensure that all new enquires, new prospects and opportunites are followed up.  Attend monthly one to ones and sales meetings when arranged and planned. CF820-51 Version 4

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Reports & Administration  Complete a winning works summary on a monthly basis that contributes towards our

board report and quarterly business review submissions.  Share good news strories; major wins, new accounts, high profile orders, tender
success on all relevant platforms including Barhale news and communication
cascades that raise the profile of BCS Group.  Complete own administration requiremetns in a timely fashion.

Key measures & targets:  Sales Targets  New Business  Retention  Customer Satisfaction
Key relationships:  Business Unit Manager  Head of Sales  Sales Team  Accounts Department  Barhale Senior Management  Key Clients  Key Suppliers Person Specification:  The successful candidate is likely to meet all of the following criteria:
Essential  Detailed knowledge of sales  Experience in building relationships at all levels to drive our business forward  Strong verbal and written communication skills  Strong presentation skills  Good time management and planning skills  Ability to prioritise workload and meet deadlines  Team player  IT skills, CRM and design software experience are essential
Desirable  Experience of working in the construction industry.

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Benefits: As well as offering a competitive salary, remuneration for this role includes flexible benefits,
which provides a range of guaranteed benefits including but not limited to:
 Company car/car allowance  5% Company pension contribution  Life Assurance at 2 x notional salary  Single persons private medical cover  Permanent Health Cover  Commission structure

About Barhale: Barhale is one of the largest privately owned infrastructure specialists in the UK and was
originally formed in 1980 as a specialist tunnelling contractor diversifying over the years into
various civil engineering areas. Barhale works UK-wide across the water, transport, energy
and developer services sectors providing design, construction and maintenance services
under long-term contracts, with blue-chip public, regulated and private clients. The company
employs over 600 people in the UK, has an annual turnover of £120m and a distinctive set of
values that are fundamental to our approach to business sustainability.

Our business activity is carried out for the following principal sectors: Water: Civil Engineering, Tunnelling, Pipelines and Utilities Transport: Rail, Aviation, Waterways, Highways and Bridges Energy: Power Generation, Power Transmission and Distribution, Waste Developer Services: Civil Engineering across private sector developers UK wide Specialist Businesses: Tunnelling, Mechanical and Electrical and Barhale Construction
Services (BCS Group) How to apply: Please send your current CV and covering email outlining your suitability for the role and
quoting the reference number to careers@barhale.co.uk
We are an equal opportunities employer. We are determined that no job applicant or employee receives less
favorable treatment on the grounds of sex, pregnancy or maternity, gender re-assignment, sexual orientation,
religion or belief, marriage or civil partnership, age, race or disability. All information will remain confidential to
Barhale and will be handled in accordance with the requirements of the Data Protection Act. CF820-51 Version 4

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